What the Hallmark Channel Knows About Love

For 25 years, it’s helped big-city gals find love with hometown hunks — and distracted the rest of us when we need it most.

“I think I was the first person on Hallmark to die,” Andie MacDowell said. She was standing just off the red carpet in a bow-necked blouse at the 92nd Street Y, where she had come on an early August evening to celebrate the Hallmark Channel’s 25th birthday. When MacDowell isn’t making studio films, you can find her on the network, where she has played a fashion photographer, a judge, a Progressive-Era aunt-chaperone and a modern matriarch who falls into a time-traveling pond. I asked MacDowell what the most unrealistic part of a Hallmark movie was.

“Sometimes life is really hard,” she said. “I think the audience does not want to see that.”

Her rare Hallmark Channel death occurred in the 2018 original movie “The Beach House.” MacDowell played a woman diagnosed with terminal cancer who devotes her final summer to family bonding and turtle conservation. “We did it very subtly,” she said of her character’s end. “The people who come to Hallmark really want a break.”

The Hallmark Channel was born in the summer of 2001, after a series of corporate acquisitions and rebrands transformed a longtime Christian channel into a home for secular family fare. Its television offerings now feel as ubiquitous as its parent company’s greeting cards. In a Hallmark movie, love wins, Mom lives and it’s Christmas all year round. The films hearken back to an idealized past, and they often star familiar personalities from classic sitcoms and rom-coms, but at this point the channel’s offerings have become their own nostalgic tradition.

On Tuesday night, MacDowell joined Hallmark stars, executives and superfans at 92NY for a celebration of what the network called “a quarter century of feel-good television.” Some fans wore custom Hallmark T-shirts or red heart-shaped sunglasses, a reference to a pair that the Hallmark star Tyler Hynes dons in the Hallmark original “I’ll Be Seeing You.” “Hynies,” as his fans brand themselves, can preorder a 3-D plastic Hallmark ornament molded in the shape of Hynes’s head, a striped candy cane tucked behind his left ear.

Hallmark knows its fans want to live in its sweet, soppy universe — and now they can, with the immersive Hallmark Christmas Experience, the tropical Hallmark Christmas Cruise and the reality show that memorializes encounters between the stars and the fans on the cruise, “Christmas at Sea.”

Hallmark somehow anticipated our topsy-turvy media moment, when streaming has obliterated the stigma of the “made-for-TV movie,” social media casts our lives in gauzy filters and the culture is seized by trad everything. In the world Hallmark has made, the screen is less an entertainment option than a comfort object, one that anesthetizes the viewer against the stresses of modern life.

When life is hard, Hallmark is easy. MacDowell told me that, as she made her way to New York for the party, a fellow traveler thanked her for appearing on the Hallmark Channel, “and I know what she’s saying,” she said. Hurt people watch Hallmark. They watch it from empty nests and hospital bedsides. When they dial up a Hallmark Christmas movie in July, “they are going through the hardest times of their lives,” said the actress Erin Cahill, whose most recent Hallmark Channel film is “Christmas at the Catnip Cafe,” in which she plays a savvy marketing executive who inherits her late great-aunt’s cat cafe. “They just want something that’s going to help them sleep at night.”

MacDowell was far from the only recognizable comedy avatar at the event. Onstage, Holly Robinson Peete (“Hangin’ With Mr. Cooper”), Lacey Chabert (“Mean Girls”) and Marilu Henner (“L.A. Story”) squeezed between Hallmark leading men with butch jawlines and form-fitting polo sweaters.

“There’s a formula” for the channel’s male romantic leads, said the actress Heather Hemmens, “and it’s called ‘Hallmark hunk.’” He is kind, generous, attentive, approachable, tender and absurdly good-looking, with “the ability to chop wood and light a fire if necessary,” the actress Rachel Boston said, adding: “survival skills.”

The rules of Hallmark’s fantasy universe are so predictable that when the network bends them, it becomes an event. People magazine covered Hallmark’s first holiday movie to star a character with autism (“Our Christmas Journey,” starring Peete); the Smithsonian Institution acquired a pea coat worn in “The Christmas House,” the first Hallmark movie to feature a same-sex kiss.

The channel’s most durable cliché is that of the hard-charging businesswoman who leaves the big city for a life-changing holiday romance with a man who works with his hands and owns a mildly alarming amount of seasonal décor. The audience for this stock plot is deceptively broad. America is a country pulled desperately between the all-consuming flames of family and work.

But only in Hallmark’s universe can a heroine exit the rat race for an idealized hamlet, one where she’ll never drown in the isolation of child care or worry about money after she quits her corporate job to pursue her passion for miniature villages. While the viewer may be busy silencing debt collectors or filing COBRA forms, the Hallmark star is on the screen in the background, closing her laptop to hunt down a long-lost Christmas ornament with a mysterious man from her past. The films’ familiar rhythms clear all the mental paperwork from the desk.

The network’s stars are aware that they’re selling a snow-globe version of real life. When I asked the actress Autumn Reeser what the most absurd aspect of Hallmark movies was, she replied: “Adults drinking so much hot chocolate.” The Hallmark hunk Wes Brown said that the characters “probably make too little money to fund these lifestyles. Like, man, your Christmas tree farm really rakes in the dough.” I posed the same question to Kim Caprio, a Hynie from Poughkeepsie, N.Y., who came to the event with a pair of glittery heart-sunglass earrings dangling from her lobes. Her answer: “The happy ending.”

Much of the network’s appeal lies in its casting strategy, in which familiar faces and romantic pairings return each year in multiple films with barely differentiated sets and plots. “It’s really, really a family,” Cahill said.

Hallmark stars are among the hardest-working actors in the entertainment business. Chabert told me she shoots eight to 10 script pages a day on a Hallmark project (a typical studio film shoots far fewer). Many of the actors also write, produce and direct for the network. Offscreen, the work continues.

Hallmark Channel people are so nice. At meet-and-greets and on cruise ships, their job is to make you feel good. During the panel, the Hallmark hunk B.J. Britt, who most recently starred in last year’s “Tidings for the Season” (in which he plays a local newscaster forced to choose between a career opportunity and a new romance with a single mom), marched to the stage’s edge to hug a fan in the front row. After the crowd melted into a sustained collective awww, he got back up and hugged her again.

Kathy Koabel, the 68-year-old hug recipient, came to the event with a “happy birthday” headband in her hair and a custom-printed Hallmark T-shirt on her back, one designed to match her crew of fellow Hallmark enthusiasts. It was their fourth Hallmark event in 10 days; they had followed the cast through Hallmark Stars Live traveling stage shows in New York State and a lunchtime meet-and-greet at a Michaels store in Pennsylvania.

Koabel was chasing the same feeling that has kept the network’s fans tuning in for a quarter of a century. “I’ve been watching Hallmark for years,” she explained. “Just to escape from reality sometimes.”

Leave a Comment

Your email address will not be published. Required fields are marked *